Hello. My * year old was playing my xbox. I was in the kitchen cooking and when I went...

GetHuman-j_gomes's customer service issue with Xbox from September 2018

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The issue in GetHuman-j_gomes's own words
Hello. My * year old was playing my xbox. I was in the kitchen cooking and when I went to check on him I saw that a fornza horizon was downloading. I stopped the download emediatly. I not sure if the transaction would go thru. My email confirmed it did. Also he must of renewed my xbox live account also. I'm not sure if he did this. It mite just be auto renewed. I'm not sure. I definitely don't want fornza horizon *. Can u help?
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Customer service issue
Reported by GetHuman-j_gomes
Sep 24th, 2018 - 4 mons ago
I have an issue with Xbox too
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
GetHuman-j_gomes started working on this issue
Sep 24th, 2018 1:16pm