Hello. My * year old was playing my xbox. I was in the kitchen cooking and when I went...

GetHuman-j_gomes's customer service issue with Xbox from September 2018

1 view
 | 
33241 similar
 | 
0 following
Help with my Xbox issue
First: share to improve GetHuman-j_gomes's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-j_gomes to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-j_gomes's own words
Hello. My * year old was playing my xbox. I was in the kitchen cooking and when I went to check on him I saw that a fornza horizon was downloading. I stopped the download emediatly. I not sure if the transaction would go thru. My email confirmed it did. Also he must of renewed my xbox live account also. I'm not sure if he did this. It mite just be auto renewed. I'm not sure. I definitely don't want fornza horizon *. Can u help?
GetHuman-j_gomes did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman-j_gomes fixed the problem
We are waiting for GetHuman-j_gomes to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid
Follow this issue
See how GetHuman-j_gomes fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman-j_gomes
Sep 24th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
Similar issue to 33241 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman-j_gomes started working on this issue
Sep 24th 1:16pm