My son is ** years old and he subscribe several months ago for Xbox Live and I am looki...

GetHuman1310109's customer service issue with Xbox from October 2018

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The issue in GetHuman1310109's own words
My son is ** years old and he subscribe several months ago for Xbox Live and I am looking on his bank statement where reoccurring fee was taken out of the bank statement but he is not able to use his Xbox Live... tried to reach out and someone told him something was wrong with his account there is nothing wrong with his account you guys have taken out the reoccuring fee and I need someone to please give me a call so we can fix this.. because you have taken the money out of his bank account please call me my name is April ***-***-**** thank you
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Customer service issue
Reported by GetHuman1310109
Oct 10th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
Similar issue to 40975 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
GetHuman1310109 started working on this issue
Oct 10th, 2018 5:20pm
GetHuman1310109 shared this issue with others over email
Oct 10th, 2018 5:26pm