You stealing my money from an August presale

GetHuman-rebelth's customer service issue with Xbox from September 2018

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The issue in GetHuman-rebelth's own words
Play my game that I pre-ordered ... You better give me my money back if you cancelled my presale on my walking dead final season game. I pre-ordered that **** game and now I can't play it. It keep saying I have to buy it or my order was cancelled but I didn't get no **** refund. You better call me when you get this **** or I'm going to print out my digital receipt and Sue the **** out of you and why do I still have fortnight on my system?
It says I need to buy a game I pre-ordered way back in July
I want my money back or my game back active. Tf
You've never had a problem with me
Been tryna call y'all forever!!!!
I have an issue with Xbox too
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The Walking Dead
Customer service issue
Reported by GetHuman-rebelth
Sep 20th, 2018 - 6 mons ago
I have an issue with Xbox too
Not resolved
Seen by 10 customers so far
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GetHuman-rebelth started working on this issue
Sep 20th, 2018 10:18am