I bought my Xbox about * and *** years ago and my controller Jack messed up and y’all s...

GetHuman1168635's customer service issue with Xbox from September 2018

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The issue in GetHuman1168635's own words
I bought my Xbox about * and *** years ago and my controller Jack messed up and y’all sent me another controller and apparently now this new controller is messed up and I have tried everything I have unplug my Xbox I have turned off the controller I have unplugged and plugged back in my headset and it’s still not showing that I have it in. I was wondering what can I do and what cause the controller to do that.
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Customer service issue
Reported by GetHuman1168635
Sep 19th, 2018 - 6 mons ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
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GetHuman1168635 started working on this issue
Sep 19th, 2018 11:36pm