My brother had an Xbox account that he’s been locked out of for like maybe * years he s...

GetHuman1146253's customer service issue with Xbox from September 2018

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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman1146253's own words
My brother had an Xbox account that he’s been locked out of for like maybe * years he says. And we tried to do a recovery request but it was denied because * years ago was a while and not really sure what info to put in. So I was wondering if it would be easier to just talk to someone.
GetHuman1146253 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1146253
Sep 15th, 2018 - 9 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 29533 others
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Timeline
GetHuman1146253 started working on this issue
Sep 15th, 2018 5:52am