It says that my xbox one x is connected to the internet but it is not connected. I trie...

GetHuman1093159's customer service issue with Xbox from September 2018

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The issue in GetHuman1093159's own words
It says that my xbox one x is connected to the internet but it is not connected. I tried unplugging the router and restating my Xbox but it will no longer connect to the internet. It stopped connecting once I manually tried to clear the Alternate MAC address and restarted my console. I was trying to solve my Double NAT issue but now I cannot connect To the internet along with being unable to figure out why I'm also receiving the Teredo issue. To my knowledge I only go off of a r
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Customer service issue
Reported by GetHuman1093159
Sep 5th, 2018 - 5 mons ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
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GetHuman1093159 started working on this issue
Sep 5th, 2018 12:23am