I purchased a movie Batman V Superman on my Xbox One and there is no indication stating...

GetHuman-ricard_j's customer service issue with Xbox from August 2018

22390 similar
0 following
Help with my Xbox issue
First: share to improve GetHuman-ricard_j's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-ricard_j to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-ricard_j's own words
I purchased a movie Batman V Superman on my Xbox One and there is no indication stating the movie is only in french. I’d like a refund or a conversion to English. I just bought this movie off the DC Sales in my movie*films app.*I trust that Xbox will make this right and come up with a resolution that is fair.**I was waiting for over an hour and a half and your rep randomly stopped working on my file. How are we to know if a movie states it’s in English and it is French instead?
GetHuman-ricard_j did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman-ricard_j fixed the problem
We are waiting for GetHuman-ricard_j to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid
Follow this issue
See how GetHuman-ricard_j fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-ricard_j
Aug 27th, 2018 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 5 customers so far
Similar issue to 22390 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
GetHuman-ricard_j started working on this issue
Aug 27th 11:05pm