Idk what happened for some reason you guys are declining the credit card on the account...
GetHuman1040495's customer service issue with Xbox from August 2018
Help with my Xbox issue
First: share to improve GetHuman1040495's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1040495 to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1040495 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman1040495's own words
Idk what happened for some reason you guys are declining the credit card on the account for no reason and it is starting to **** me off enough that i might quit xbox all together sell my **** and buy a PlayStation. When I spoke over chat to one of your ppl they claimed that due to suspicious activity it had a ** hour block on it and the suspicious activity was when you guys declined to let me use the card to make a payment to begin with. So I need this straightened out or you WILL permanently lose a customer
GetHuman1040495 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1040495 fixed the problem
We are waiting for GetHuman1040495 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.