Xbox live is not working. It's has been working fine for over a year and has been conne...

GetHuman1028526's customer service issue with Xbox from August 2018

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Help with my Xbox issue
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The issue in GetHuman1028526's own words
Xbox live is not working. It's has been working fine for over a year and has been connected with our wireless connection. The past week it stopped connecting to live. We connected it with the wired connection and that worked for a few hours then stopped working completely even if we try an Ethernet cord. Internet connects and so does the network just not Xbox live. I called a repair place in town and they said they have been receiving many calls regarding this issue and recommend I call you. I have called many times and it is not giving me the option to talk to a representative. I would appreciate a call back thank you!
GetHuman1028526 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1028526
Aug 23rd, 2018 - 4 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 21680 others
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