I had a Xbox Live Account more four years ago. I no longer have the Xbox associated wit...

GetHuman984920's customer service issue with Xbox from August 2018

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Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman984920's own words
I had a Xbox Live Account more four years ago. I no longer have the Xbox associated with this account or the information. About two years ago charges started randomly showing up on my bank statements from Microsoft Xbox Live. They have charged me over *** dollars for a product I do not have. I have tried to call and cancel any type of billing but they say to fix it online. I cannot fix it online because I don't have an Xbox Live account anymore. I have tried to call my bank and dispute these claims but have been told that I have authorized these payments.
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Xbox

Customer service issue
Reported by GetHuman984920
Aug 13th, 2018 - 7 mons ago
I have an issue with Xbox too
Not resolved
Seen by 7 customers so far
Similar issue to 19032 others
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Timeline
GetHuman984920 started working on this issue
Aug 13th, 2018 1:01pm
GetHuman984920 shared this issue with others over email
Aug 13th, 2018 1:01pm