I had my debit card connected to my xbox to auto-renew my subscription to xbox gold. My...

GetHuman967744's customer service issue with Xbox from August 2018

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The issue in GetHuman967744's own words
I had my debit card connected to my xbox to auto-renew my subscription to xbox gold. My teenager decided to purchase items for his game without speaking to me and authorized the charges to my account. I have two on ********** for $**.** each, one on ********** for $**.**, and two holds for ********** for $**.** each. None of these amounts are authorized and need to be reversed and refunded to my bank account.
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Xbox

Customer service issue
Reported by GetHuman967744
Aug 8th, 2018 - a yr ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
Similar issue to 18169 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman967744 started working on this issue
Aug 8th, 2018 7:32pm