At one point my son had Xbox live. He quit using it and canceled his account is at lea...

GetHuman-woodlinh's customer service issue with Xbox from July 2018

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The issue in GetHuman-woodlinh's own words
At one point my son had Xbox live. He quit using it and canceled his account is at least * months ago. However I have continued to get charged $**.** a month for the service, the service no one is using. I have contacted Xbox several to have this charge removed from my account however it continues!*I want this charge canceled once and for good. Please help!!
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Customer service issue
Reported by GetHuman-woodlinh
Jul 31st, 2018 - a yr ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
GetHuman-woodlinh started working on this issue
Jul 31st, 2018 3:42pm