I was charged $**.** twice. But I only got one item. The game was cod wwII zombies. Wan...

GetHuman929480's customer service issue with Xbox from July 2018

2 views
 | 
16092 similar
 | 
0 following
Help with my Xbox issue
First: share to improve GetHuman929480's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman929480 to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman929480 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Top Tip from another customer
If you are looking to report a user, problem with your live account, your console or any other issue you can use the link here - https://support.xbox.com/en-US/.
The issue in GetHuman929480's own words
I was charged $**.** twice. But I only got one item. The game was cod wwII zombies. Wanted to get one order of COD points. I would really like a refund. But if that is not possible, I will except **** cod points. And maybe a few extra points. If that can be done.i hope this message makes sence, I will call during regular hours if I do not hear back from you..* Thank you very much. And call of duty is an awesome game.* Bill Tyler.
GetHuman929480 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman929480 fixed the problem
We are waiting for GetHuman929480 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman929480 fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman929480
Jul 30th, 2018 - 9 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 16092 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman929480 started working on this issue
Jul 30th, 2018 5:35am