I was just charged for a year of Xbox Live and my son hasn't had a functioning Xbox in...

GetHuman-vickymiz's customer service issue with Xbox from July 2018

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Help with my Xbox issue
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The issue in GetHuman-vickymiz's own words
I was just charged for a year of Xbox Live and my son hasn't had a functioning Xbox in * months. I would like this refunded.
GetHuman-vickymiz did not yet indicate what Xbox should do to make this right.
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Xbox

Customer service issue
Reported by GetHuman-vickymiz
Jul 25th, 2018 - a yr ago
I have an issue with Xbox too
Fixed
Seen by 6 customers so far
Similar issue to 15369 others
0 customers following this
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman-vickymiz started working on this issue
Jul 25th, 2018 2:35pm
GetHuman-vickymiz indicated the issue is not fixed yet.
Jul 26th, 2018 3:54pm