I just got off the phone with a customer service representative they told me that the...

GetHuman908218's customer service issue with Xbox from July 2018

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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman908218's own words
I just got off the phone with a customer service representative they told me that the **.** for Xbox Live was not charged to my account. I have my bank account information pulled up right now along with just talking to a bank representative which both say the **.** was charged to my account. At this point I need to figure out why Microsoft says there was a $**.** charge that they did not take, that my bank says you did.
GetHuman908218 did not yet indicate what Xbox should do to make this right.
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Xbox

Customer service issue
Reported by GetHuman908218
Jul 23rd, 2018 - 10 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 15047 others
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Timeline
GetHuman908218 started working on this issue
Jul 23rd, 2018 5:14pm