My xbox one died and got a new xbox one s. Can't get into my old xbox to cancel account...

GetHuman904608's customer service issue with Xbox from July 2018

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The issue in GetHuman904608's own words
My xbox one died and got a new xbox one s. Can't get into my old xbox to cancel accounts. Tried to open fortnite on new one but can't since it's still on old machine.
GetHuman904608 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Customer service issue
Reported by GetHuman904608
Jul 22nd, 2018 - a yr ago
I have an issue with Xbox too
Not resolved
Seen by 22 customers so far
Similar issue to 14855 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
GetHuman904608 started working on this issue
Jul 22nd, 2018 12:48am