My adult son on my account cannot make a purchase because of a permission issue. How ca...
GetHuman899119's customer service issue with Xbox from July 2018
Help with my Xbox issue
Next: our robot will wait on hold for GetHuman899119 to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman899119's own words
My adult son on my account cannot make a purchase because of a permission issue. How can I give him all permissions? If I remove myself from my account will he then become the account holder? He recently turned ** so we got him switched to an adult as a family member. But he said it’s still not giving him permission to make a purchase. I don’t use my Microsoft but paid the annual fee for him to play so I don’t want him to lose that.
GetHuman899119 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman899119 fixed the problem
We are waiting for GetHuman899119 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Xbox customer problems.