internet shutdown from An online game.. hacker supposedly shut it off and killed the mo...

GetHuman-brennb's customer service issue with Xbox from June 2018

10323 similar
0 following
Help with my Xbox issue
First: share to improve GetHuman-brennb's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-brennb's next move: talk to Xbox when they open (we'll send a reminder).
Xbox's call center is closed now. We will text or email GetHuman-brennb when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-brennb can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman-brennb may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman-brennb's own words
internet shutdown from An online game.. hacker supposedly shut it off and killed the modem. his gamer tag was “Why Hyperi*n” internet was shut off not go long after we beat him in a game. this is rediculous i want something done about it
GetHuman-brennb did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman-brennb fixed the problem
We are waiting for GetHuman-brennb to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid
Follow this issue
See how GetHuman-brennb fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-brennb
Jun 26th, 2018 - 4 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 10323 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-brennb started working on this issue
Jun 26th 1:54am