I need permission to buy games at the xbox store and this never happened before, the ad...

GetHuman819906's customer service issue with Xbox from June 2018

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Help with my Xbox issue
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The issue and preferred resolution, in GetHuman819906's own words:
I need permission to buy games at the xbox store and this never happened before, the adult account in my microsoft family is linked with an email that is no longer recognized by yahoo and i need to access this account to change settings on the account i use
I trust that Xbox will make this right and come up with a resolution that is fair.
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Xbox

Customer service issue
Reported by GetHuman819906
Jun 25th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 5 customers so far
Similar issue to 10268 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman819906 started working on this issue
Jun 25th 8:58pm