Xbox Gold took **.** out of my account this . Removed card from subscription tab now X...

GetHuman819779's customer service issue with Xbox from June 2018

3 views
 | 
10265 similar
 | 
0 following
Help with my Xbox issue
First: share to improve GetHuman819779's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman819779's next move: talk to Xbox when they open (we'll send a reminder).
Xbox's call center is closed now. We will text or email GetHuman819779 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman819779 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman819779 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman819779's own words
Xbox Gold took **.** out of my account this . Removed card from subscription tab now Xbox live is asking for me to purchase again. Want money back or Xbox Gold active
GetHuman819779 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman819779 fixed the problem
We are waiting for GetHuman819779 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid
Follow this issue
See how GetHuman819779 fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman819779
Jun 25th, 2018 - 4 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 10265 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman819779 started working on this issue
Jun 25th 8:28pm