my account was charged several times for xbox items that don't belong to me. I want a...

GetHuman-netleona's customer service issue with Xbox from June 2018

Help with my Xbox issue
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
my account was charged several times for xbox items that don't belong to me. I want a refund. so far there have been ***.** debited from my debit card. This is unauthorized. My cell phone is ***-***-**** if you need to talk to me. Please respond asap.
I trust that Xbox will make this right and come up with a resolution that is fair.
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Xbox

Customer service issue
Reported by GetHuman-netleona
Jun 25th, 2018 - 2 mons ago
I have an issue with Xbox too
Fixed
Seen by 4 customers so far
Similar issue to 10234 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman-netleona started working on this issue
Jun 25th 5:46pm
GetHuman-netleona indicated the issue is not fixed yet.
Jun 25th 7:27pm
GetHuman-netleona indicated the issue is not fixed yet.
Jun 27th 1:15pm