When I start Halo *: Guardians the game will open up for a few seconds (* tops) and the...

GetHuman818667's customer service issue with Xbox from June 2018

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When I start Halo *: Guardians the game will open up for a few seconds (* tops) and then go black*gray and kick me back to the home screen. I have tried just about everything. Power recycle, deleting and adding my account. What can I do to fix this?
I trust that Xbox will make this right and come up with a resolution that is fair.
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Xbox

Customer service issue
Reported by GetHuman818667
Jun 25th, 2018 - 2 mons ago
I have an issue with Xbox too
Fixed
Seen by 2 customers so far
Similar issue to 10217 others
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Type of Xbox
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Timeline
GetHuman818667 started working on this issue
Jun 25th 4:23pm
GetHuman818667 confirmed the issue is fixed. Hooray!
Jun 29th 6:13am