Someone had been using debit card number to purchase Xbox gold. I do not in a xbox nor...
GetHuman-reneetwi's customer service issue with Xbox from June 2018
Help with my Xbox issue
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GetHuman-reneetwi's next move: talk to a Xbox rep without waiting on hold.
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-reneetwi may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-reneetwi's own words
Someone had been using debit card number to purchase Xbox gold. I do not in a xbox nor do I play xbox. I would like my refund turned to my card. This has been going on since April, I contacted a virtual agent on the Microsoft site and was told to call to resolve this issue.
GetHuman-reneetwi did not yet indicate what Xbox should do to make this right.
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