I signed up for an Xbox Live Gold account * $** a month and I tried to sign in after an...

GetHuman818343's customer service issue with Xbox from June 2018

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Help with my Xbox issue
Before contacting them, items GetHuman818343 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
GetHuman818343's next move: have a Xbox rep call.
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The issue and preferred resolution, in GetHuman818343's own words:
I signed up for an Xbox Live Gold account * $** a month and I tried to sign in after and it would not let me, and it would not let me recover my p***word. Since a few months ago it has been charging my credit card $**.** and I now forgot the email ***ociated with that account. Can you take my credit card off of it?
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
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Xbox

Customer service issue
Reported by GetHuman818343
Jun 25th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 10213 others
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Timeline
GetHuman818343 started working on this issue
Jun 25th 3:17pm