Can’t connect Xbox one to internet. WiFi works on everything but my Xbox. I think it mi...

GetHuman817270's customer service issue with Xbox from June 2018

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Help with my Xbox issue
Before contacting them, items GetHuman817270 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
GetHuman817270's next move: have a Xbox rep call.
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The issue and preferred resolution, in GetHuman817270's own words:
Can’t connect Xbox one to internet. WiFi works on everything but my Xbox. I think it might be suspended for what ever reason, I just need to know why if I am suspended and for how long.
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
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Xbox

Customer service issue
Reported by GetHuman817270
Jun 25th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 10182 others
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Timeline
GetHuman817270 started working on this issue
Jun 25th 5:48am