Can not connect to Xbox live... have restarted my router and still cannot connect... ha...

GetHuman817269's customer service issue with Xbox from June 2018

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Help with my Xbox issue
Before contacting them, items GetHuman817269 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
GetHuman817269's next move: have a Xbox rep call.
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman817269's own words:
Can not connect to Xbox live... have restarted my router and still cannot connect... have done the steps the Xbox told me and still can not connect
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
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Xbox

Customer service issue
Reported by GetHuman817269
Jun 25th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 10181 others
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Timeline
GetHuman817269 started working on this issue
Jun 25th 5:48am