Xbox ***. Keeps disconnecting from WiFi. When I reconnect and try to access an app (any...

GetHuman816820's customer service issue with Xbox from June 2018

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Help with my Xbox issue
Before contacting them, items GetHuman816820 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
GetHuman816820's next move: have a Xbox rep call.
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The issue and preferred resolution, in GetHuman816820's own words:
Xbox ***. Keeps disconnecting from WiFi. When I reconnect and try to access an app (any app except Netflix, Netflix is the only one that works) it says I am not logged into Xbox live
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
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Xbox

Customer service issue
Reported by GetHuman816820
Jun 25th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 5 customers so far
Similar issue to 10155 others
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Timeline
GetHuman816820 started working on this issue
Jun 25th 12:47am