Xbox ***. Keeps disconnecting from WiFi. When I reconnect and try to access an app (any...
GetHuman816820's customer service issue with Xbox from June 2018
Help with my Xbox issue
First: share to improve GetHuman816820's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman816820's next move: talk to Xbox when they open (we'll send a note).
Xbox's call center is closed now. We will text or email GetHuman816820 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman816820 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman816820 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman816820's own words
Xbox ***. Keeps disconnecting from WiFi. When I reconnect and try to access an app (any app except Netflix, Netflix is the only one that works) it says I am not logged into Xbox live
GetHuman816820 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman816820 fixed the problem
We are waiting for GetHuman816820 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.