My game forza horizon doesn’t work anymore i purchase the game online and everytime i s...

GetHuman815579's customer service issue with Xbox from June 2018

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Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
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The issue and preferred resolution, in GetHuman815579's own words:
My game forza horizon doesn’t work anymore i purchase the game online and everytime i search in my games for it to play it comes on for the introduction but when it gives me the option to play single player loads directly into the game but the something pops up saying the disc of the game needs to be lean
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
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Xbox

Customer service issue
Reported by GetHuman815579
Jun 24th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman815579 started working on this issue
Jun 24th 2:16pm