i bought state of decay* from xbox one store and installed it and it won't play what do...

GetHuman815159's customer service issue with Xbox from June 2018

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The issue and preferred resolution, in GetHuman815159's own words:
The problem I ran into: i bought state of decay* from xbox one store and installed it and it won't play what do i do????
I trust that Xbox will make this right and come up with a resolution that is fair.
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Xbox

Customer service issue
Reported by GetHuman815159
Jun 24th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 5 customers so far
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Items needed
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Name of Account Holder
Type of Xbox
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Home Address
Timeline
GetHuman815159 started working on this issue
Jun 24th 5:47am