When my son lived with me I let him use my card for his membership and now that he has...

GetHuman784118's customer service issue with Xbox from June 2018

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The issue in GetHuman784118's own words
When my son lived with me I let him use my card for his membership and now that he has moved out it is still charging my card even though I am not using the account and I don’t know how to go about stoping the payments because it is not underneath my account it is under his his name is James white and I wanted to cancel my card Diane White off of his xbox love account because I am not authorizing continuing paying for his membership. Thank you
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Xbox

Customer service issue
Reported by GetHuman784118
Jun 14th, 2018 - 9 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 8503 others
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Timeline
GetHuman784118 started working on this issue
Jun 14th, 2018 3:33pm