When my son lived with me I let him use my card for his membership and now that he has...
GetHuman784118's customer service issue with Xbox from June 2018
Help with my Xbox issue
First: share to improve GetHuman784118's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman784118 to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman784118 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman784118's own words
When my son lived with me I let him use my card for his membership and now that he has moved out it is still charging my card even though I am not using the account and I don’t know how to go about stoping the payments because it is not underneath my account it is under his his name is James white and I wanted to cancel my card Diane White off of his xbox love account because I am not authorizing continuing paying for his membership. Thank you
GetHuman784118 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman784118 fixed the problem
We are waiting for GetHuman784118 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.