I was trying to move my Xbox account from one console to the other. When it told me to...
GetHuman-cauntay's customer service issue with Xbox from June 2018
Help with my Xbox issue
The issue in GetHuman-cauntay's own words
I was trying to move my Xbox account from one console to the other. When it told me to sign in, I used the email that I used with the other account because that’s what it told me to do. Instead of bringing up my old account, it instead made me a whole brand new account with the email I used for the old account. How can I fix this?
GetHuman-cauntay did not yet indicate what Xbox should do to make this right.
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