Purchased the Fifty Shades of Grey * movie collection last night for movie night. The m...

GetHuman762565's customer service issue with Xbox from June 2018

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Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
GetHuman762565's next move: have a Xbox rep call.
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If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue and preferred resolution, in GetHuman762565's own words:
Purchased the Fifty Shades of Grey * movie collection last night for movie night. The movie would not stay open. I even left it to load thinking it was the internet connection while i went to pick up dinner & came back to it in the same place & it closed as soon as i hit play. I eventually gave up on it & went to Walmart to purchase the movies. Which ruined movie night because we didn’t even get to finish the first movie before having to leave.
I trust that Xbox will make this right and come up with a resolution that is fair.
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Xbox

Customer service issue
Reported by GetHuman762565
Jun 8th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman762565 started working on this issue
Jun 8th 9:37am