Purchased the Fifty Shades of Grey * movie collection last night for movie night. The m...

GetHuman762565's customer service issue with Xbox from June 2018

3 views
 | 
474 similar
 | 
0 following
Help with my Xbox issue
First: share to improve GetHuman762565's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman762565's next move: talk to Xbox when they open (we'll send a reminder).
Xbox's call center is closed now. We will text or email GetHuman762565 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman762565 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman762565 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman762565's own words
Purchased the Fifty Shades of Grey * movie collection last night for movie night. The movie would not stay open. I even left it to load thinking it was the internet connection while i went to pick up dinner & came back to it in the same place & it closed as soon as i hit play. I eventually gave up on it & went to Walmart to purchase the movies. Which ruined movie night because we didn’t even get to finish the first movie before having to leave.
GetHuman762565 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman762565 fixed the problem
We are waiting for GetHuman762565 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid
Follow this issue
See how GetHuman762565 fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman762565
Jun 8th, 2018 - 4 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 474 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman762565 started working on this issue
Jun 8th 9:37am