Purchased the Fifty Shades of Grey * movie collection last night for movie night. The m...

GetHuman762565's customer service issue with Xbox from June 2018

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The issue in GetHuman762565's own words
Purchased the Fifty Shades of Grey * movie collection last night for movie night. The movie would not stay open. I even left it to load thinking it was the internet connection while i went to pick up dinner & came back to it in the same place & it closed as soon as i hit play. I eventually gave up on it & went to Walmart to purchase the movies. Which ruined movie night because we didn’t even get to finish the first movie before having to leave.
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Customer service issue
Reported by GetHuman762565
Jun 8th, 2018 - 4 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 474 others
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GetHuman762565 started working on this issue
Jun 8th 9:37am