Okay, first my avatar*account doubled and a white open lock appeared on them both. I ch...

GetHuman761759's customer service issue with Xbox from June 2018

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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
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The issue in GetHuman761759's own words
Okay, first my avatar*account doubled and a white open lock appeared on them both. I checked them out and the one who had the same my intitals was the one I kept and deleted the other it seemed to work ok although it would say that there were some xbox live apps unavailable. Tday I tried to log in and it said that they needed me to sign in using my login and password. I did not remember my password so I had to reset it. Now it won't let me log on at all?
GetHuman761759 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Customer service issue
Reported by GetHuman761759
Jun 8th, 2018 - a yr ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 287 others
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GetHuman761759 started working on this issue
Jun 8th, 2018 12:12am