I already bought a game and was playing it last week, but now it won’t let me play it b...
GetHuman761742's customer service issue with Xbox from June 2018
Help with my Xbox issue
First: share to improve GetHuman761742's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman761742's next move: talk to Xbox when they open (we'll send a reminder).
Xbox's call center is closed now. We will text or email GetHuman761742 when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman761742 can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
The issue in GetHuman761742's own words
I already bought a game and was playing it last week, but now it won’t let me play it because I don’t have a disk even though I never bought a disk
GetHuman761742 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman761742 fixed the problem
We are waiting for GetHuman761742 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.