I purchased an Xbox Live account a year ago didn't even really use it and when I moved...

GetHuman761105's customer service issue with Xbox from June 2018

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Help with my Xbox issue
Before contacting them, items GetHuman761105 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
GetHuman761105's next move: have a Xbox rep call.
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The issue and preferred resolution, in GetHuman761105's own words:
I purchased an Xbox Live account a year ago didn't even really use it and when I moved I canceled my Xbox account. But for some reason my bank account shows I have been charged for that account for the whole year.
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
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Xbox

Customer service issue
Reported by GetHuman761105
Jun 7th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 378 others
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Timeline
GetHuman761105 started working on this issue
Jun 7th 8:37pm