I bought assassins creed origins and it has been downloading for about a day now when...

GetHuman760720's customer service issue with Xbox from June 2018

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The issue in GetHuman760720's own words
I bought assassins creed origins and it has been downloading for about a day now when it said ready to start I launch the game it’ll stand on the load screen and after about a minute or two it’ll say the game took to long to load I’ve tried to completely shut the Xbox down and clear the cache and it still doesn’t work I have been trying everything that I can and i can’t seem to get the game to go to the menu screen
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I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman760720
Jun 7th, 2018 - a yr ago
I have an issue with Xbox too
Not resolved
Seen by 7 customers so far
Similar issue to 46 others
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Timeline
GetHuman760720 started working on this issue
Jun 7th, 2018 6:57pm