not letting me play my game after i inserted it and downloaded it it goes to the loadin...

GetHuman760439's customer service issue with Xbox from June 2018

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Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
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The issue and preferred resolution, in GetHuman760439's own words:
not letting me play my game after i inserted it and downloaded it it goes to the loading dock and then goes gray and after that goes back to the main screen
I trust that Xbox will make this right and come up with a resolution that is fair.
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Xbox

Customer service issue
Reported by GetHuman760439
Jun 7th, 2018 - 15d ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 122 others
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Timeline
GetHuman760439 started working on this issue
Jun 7th 5:52pm