I can't figure out how to go online my Xbox is off-line

GetHuman757392's customer service issue with Xbox from June 2018

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Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
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The issue and preferred resolution, in GetHuman757392's own words:
The problem I ran into: I can't figure out how to go online my Xbox is off-line
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
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Xbox

Customer service issue
Reported by GetHuman757392
Jun 6th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 352 others
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Timeline
GetHuman757392 started working on this issue
Jun 6th 7:48pm