Game is showing as free for Gold members but their is a price at checkout

GetHuman-craigms's customer service issue with Xbox from June 2018

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The issue and preferred resolution, in GetHuman-craigms's own words:
The problem I ran into: Game is showing as free for Gold members but their is a price at checkout
I trust that Xbox will make this right and come up with a resolution that is fair.
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Xbox

Customer service issue
Reported by GetHuman-craigms
Jun 5th, 2018 - 12d ago
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Name of Account Holder
Type of Xbox
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Timeline
GetHuman-craigms started working on this issue
Jun 5th 11:55pm
GetHuman-craigms shared this issue with friends on Facebook
Jun 5th 11:55pm