A charge of ***.** appeared through my son's PayPal account. While it may be the contin...

GetHuman-kecjwc's customer service issue with Xbox from June 2018

Help with my Xbox issue
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-kecjwc's own words
A charge of ***.** appeared through my son's PayPal account. While it may be the continuation of a ** day free trial I would like to cancel it immediately. He also pays a monthly fee of *.** for Xbox live that needs cancelled immediately. Please contact me, his mother, at *** *** ****. The PayPal email is *****@***.com with a card ending in ****. And the *.** goes directly from his debit card ending in ****.
GetHuman-kecjwc did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman-kecjwc fixed the problem
Called xbox
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Xbox

Customer service issue
Reported by GetHuman-kecjwc
Jun 5th, 2018 - a yr ago
I have an issue with Xbox too
Fixed
Seen by 4 customers so far
Similar issue to 536 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman-kecjwc started working on this issue
Jun 5th, 2018 11:41pm
GetHuman-kecjwc confirmed the issue is fixed. Hooray!
Jun 6th, 2018 1:18am
GetHuman-kecjwc confirmed the issue is fixed. Hooray!
Jun 7th, 2018 3:46am