I'm having issues logging into certain games like Ark Survival Evolved, and PUBG, it wi...

GetHuman751823's customer service issue with Xbox from June 2018

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The issue in GetHuman751823's own words
I'm having issues logging into certain games like Ark Survival Evolved, and PUBG, it will either not load up at all or will stay at the title screen for a good hour before exiting the game telling me it didn't work. I'm still connected to the Wifi, even when it tells me I'm not online, as I can still play Halo * and Fallout New Vegas
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I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman751823
Jun 5th, 2018 - 8 mons ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
Similar issue to 599 others
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Timeline
GetHuman751823 started working on this issue
Jun 5th, 2018 1:57pm