I'm having issues logging into certain games like Ark Survival Evolved, and PUBG, it wi...

GetHuman751823's customer service issue with Xbox from June 2018

4 views
 | 
599 similar
 | 
0 following
Help with my Xbox issue
Before contacting them, items GetHuman751823 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
GetHuman751823's next move: have a Xbox rep call.
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman751823's own words:
I'm having issues logging into certain games like Ark Survival Evolved, and PUBG, it will either not load up at all or will stay at the ***le screen for a good hour before exiting the game telling me it didn't work. I'm still connected to the Wifi, even when it tells me I'm not online, as I can still play Halo * and Fallout New Vegas
I trust that Xbox will make this right and come up with a resolution that is fair.
Help with my Xbox issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Follow this issue
See how GetHuman751823 fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman751823
Jun 5th, 2018 - 12d ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
Similar issue to 599 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman751823 started working on this issue
Jun 5th 1:57pm