I am currently trying to download a Xbox *** backwards compatible game on my Xbox One w...
GetHuman750572's customer service issue with Xbox from June 2018
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The issue in GetHuman750572's own words
I am currently trying to download a Xbox *** backwards compatible game on my Xbox One with Games with Gold. But whenever I try to download the game it brings up the message “Your account is unable to make this type of purchase on Xbox.com. Please complete this transaction from your Xbox.”. Which doesn’t make sense, since I am trying to download it from my Xbox. This only happens with Xbox *** games. And I also have Xbox Game Pass and I can download *** games just fine off of there but for some reason with Games with Gold it messes up and says that.
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