You guys won’t stop charging my account for something I do not want, need, or ever ask...

GetHuman656060's customer service issue with Xbox from June 2018

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The issue and preferred resolution, in GetHuman656060's own words:
You guys won’t stop charging my account for something I do not want, need, or ever asked for. You’ve continued to charge me for months and I’m getting pretty ****ed off at this point because you guys don’t have a process work where I can talk to a person to resolve it, pathetic customer service nothing but disappointment, I can see why people switch to PlayStation so often.
I trust that Xbox will make this right and come up with a resolution that is fair.
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Xbox

Customer service issue
Reported by GetHuman656060
Jun 4th, 2018 - 15d ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 26 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman656060 started working on this issue
Jun 4th 5:05pm