hi, i recently acquired a **-day trial of the xbox live gold service. i have tried seve...

GetHuman-iamdon's customer service issue with Xbox from June 2018

Help with my Xbox issue
The issue in GetHuman-iamdon's own words
hi, i recently acquired a **-day trial of the xbox live gold service. i have tried several times to download the xbox *** game: " Sonic & All-Stars Racing Transformed". every time i only get the option to buy the game. can you tell me what is wrong or what i'm doing wrong??? i did manage to download * install "Metal Gear Solid *: The Phantom Pain"
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Xbox

Customer service issue
Reported by GetHuman-iamdon
Jun 4th, 2018 - 6 mons ago
I have an issue with Xbox too
Fixed
Seen by 4 customers so far
Similar issue to 407 others
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Timeline
GetHuman-iamdon started working on this issue
Jun 4th 2:31pm
GetHuman-iamdon indicated the issue is not fixed yet.
Jun 4th 10:15pm
GetHuman-iamdon indicated the issue is not fixed yet.
Jun 6th 2:18am
GetHuman-iamdon indicated the issue is not fixed yet.
Jun 8th 2:28am