i need to cancel my subscription, but i only have my card details not the account log in

GetHuman741978's customer service issue with Xbox from June 2018

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The issue in GetHuman741978's own words
The problem: i need to cancel my subscription, but i only have my card details not the account log in
GetHuman741978 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman741978
Jun 2nd, 2018 - 7 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 682 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman741978 started working on this issue
Jun 2nd 12:41pm
GetHuman741978 shared this issue with others over email
Jun 2nd 12:42pm