My xbox is acting very slow and I can not even play a game. I am trying to play fortnit...

GetHuman-jjsanch's customer service issue with Xbox from June 2018

Help with my Xbox issue
The issue in GetHuman-jjsanch's own words
My xbox is acting very slow and I can not even play a game. I am trying to play fortnite and it has to update but it is not updating.
GetHuman-jjsanch did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman-jjsanch
Jun 1st, 2018 - 5 mons ago
I have an issue with Xbox too
Fixed
Seen by 10 customers so far
Similar issue to 578 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman-jjsanch started working on this issue
Jun 1st 10:08pm
GetHuman-jjsanch indicated the issue is not fixed yet.
Jun 2nd 2:32am
GetHuman-jjsanch indicated the issue is not fixed yet.
Jun 2nd 3:17am