When ever I’m playing on my Xbox I’m playing for a good ** minutes and then everything...

GetHuman740281's customer service issue with Xbox from June 2018

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Help with my Xbox issue
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The issue and preferred resolution, in GetHuman740281's own words:
When ever I’m playing on my Xbox I’m playing for a good ** minutes and then everything freezes and it disconnects me from the internet. I checked all of the minimum requirements to play and it exceeds it by A LOT so I don’t know what to do
I trust that Xbox will make this right and come up with a resolution that is fair.
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Xbox

Customer service issue
Reported by GetHuman740281
Jun 1st, 2018 - 20d ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
Similar issue to 246 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman740281 started working on this issue
Jun 1st 9:10pm