I cannot play online on my Xbox one but am allowed to use Xbox one app to go on a party...

GetHuman725744's customer service issue with Xbox from May 2018

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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman725744's own words
I cannot play online on my Xbox one but am allowed to use Xbox one app to go on a party chat I would like to talk to someone to fix this silly problem I cannot play online with other people but can still use party chat
GetHuman725744 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Customer service issue
Reported by GetHuman725744
May 28th, 2018 - a yr ago
I have an issue with Xbox too
Not resolved
Seen by 14 customers so far
Similar issue to 345 others
0 customers following this
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GetHuman725744 started working on this issue
May 28th, 2018 9:02pm