I am not able to use the HBOgo app on my Xbox *. It’s been like this for a few months n...

GetHuman722060's customer service issue with Xbox from May 2018

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The issue in GetHuman722060's own words
I am not able to use the HBOgo app on my Xbox *. It’s been like this for a few months now. I’ve already contacted my service provider and jumped through all of their hoops only to find out that many of other customers have experienced the same issues. It’s worked perfectly on my phone and my roku so that leaves me with one last option, contact Xbox customer support. Plz help me fix this issue so I can continue to stream the shows I like on the console that I love. Thank you
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I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman722060
May 27th, 2018 - 6 mons ago
I have an issue with Xbox too
Not resolved
Seen by 5 customers so far
Similar issue to 668 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman722060 started working on this issue
May 27th 1:21am