Recently purchased an xbox*s and now have a problem with my gold account. My old card...

GetHuman717606's customer service issue with Xbox from May 2018

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The issue in GetHuman717606's own words
Recently purchased an xbox*s and now have a problem with my gold account. My old card expired before i could set the new one. Now my gold account is suspended because of $*.** past due. I was seriously dissapointed the way my debit card was handled and don't want to use another right now But i have $** on the account and two * month gold cards that apparently can't be redeemed until the matter is settled. So now i need your help.
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Xbox

Customer service issue
Reported by GetHuman717606
May 25th, 2018 - 6 mons ago
I have an issue with Xbox too
Fixed
Seen by 4 customers so far
Similar issue to 602 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman717606 started working on this issue
May 25th 2:27pm
GetHuman717606 confirmed the issue is fixed. Hooray!
May 25th 3:28pm